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Looking for a quick answer about using WordFly? Need an expert opinion on deliverability, email design, or content strategy? Want to join our monthly Education Series? We’re here to help.

Knowledge Base

Search our knowledge base 24/7 for instant answers to the real questions we’ve been asked by our users. It’s full of helpful hints, easy step-by-step guides, as well as deep technical explanations. Our knowledge base supports users at every level.

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Education & Training

Creating distinctive and engaging digital communications that make an impact and deliver results takes practice. Our bi-monthly Education Series is designed to share best practices and real-world case studies, demonstrate how to get the most out of WordFly, and provide insights into industry trends. We also provide new user training throughout the year to help you freshen up your skills or onboard new team members to WordFly.

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Strategic Services

The vast scope of opportunities available to digital marketers today can be daunting. We help our clients navigate these challenges through a collaborative process that transforms business objectives into a clear vision for engaging their customers. We help clients develop a long-term digital communication strategy and then create the road map to transform that strategy into a tangible communication plan that delivers results.

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Performance Consulting

Increasing engagement is top of mind for marketers and we can help. We’ll analyze the performance of your communications by looking at the lifecycle of your subscribers and evaluating engagement trends of your active, passive, and inactive subscribers. We'll evaluate your conversion funnel and identify opportunities for improving conversions from the receipt of a message to a sale. We'll also look at your deliverability and help you adjust your practices to increase your ability to reach the inbox.

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Have a question that could use some human interaction? We get that! We would love to hear from you. You can call or email us anytime.

Thank you. Can I also just say, you have the best customer service in town!

-Ronan MacEwan, Australian Brandenburg Orchestra

Wow, your Customer Service rocks! Keep it up.

-Tim Smith, PMI Worldwide

Top class customer service! Thanks WordFly

- Kings Place

Thanks again for the kick off call. You are making this set up very easy for us.

-Steve Connally, Sydney Theatre Company

We love WordFly! Everyone keeps telling us how amazing our emails look now and it's all because of your design tools!

-Meighan Szigeti, Canadian Opera Company

I can’t thank you enough for your help on this! Really, REALLY appreciated!

-Anne Zeltinger, Target

Thanks again for your attention. You guys are great and we love your product.

-Michelle Koning, Detroit Symphony Orchestra

And thank you in general for your commitment to improving your product and providing such excellent support.

-Luke McKenzie, Perot Museum of Nature and Science

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